Finch Status

Service Disruption with ADP Run authentication

Update - We are currently working on additional changes to improve the auth experience in Finch Connect for the ADP Run integration. While we continue to improve this integration, as a failsafe, we have enabled our manual auth fallback flow so that employers are still ensured to have a working option to connect and have data synced. We appreciate your patience as our team continues to work on restoring this integration to its original healthy state.
Jul 19, 2024 - 15:16 UTC

Update - A fix has been implemented to restore authentication via Finch Connect for this integration. We are monitoring the results as we take a phased approach to rolling out the fix.
Jul 17, 2024 - 05:34 UTC

Monitoring - A fix for ongoing Data Sync jobs has been implemented and we are monitoring the results. We are now working to implement a fix Finch Connect.
Jul 16, 2024 - 13:22 UTC

Identified - The issue has been identified and a fix is being implemented.
Jul 15, 2024 - 15:38 UTC

Investigating - We are currently investigating an issue with ADP Run authentication that is affecting Finch Connect and Data Sync jobs.
Jul 12, 2024 - 16:11 UTC

Uptime over the past 90 days. View historical uptime.

API (api.tryfinch.com) Operational

90 days ago

99.9 % uptime

Today

Connect Operational

90 days ago

98.61 % uptime

Today

Dashboard (dashboard.tryfinch.com) Operational

90 days ago

99.99 % uptime

Today

Provider Integrations Operational

90 days ago

99.74 % uptime

Today

BambooHR Operational

90 days ago

100.0 % uptime

Today

bob (HiBob) Operational

90 days ago

100.0 % uptime

Today

Gusto Operational

90 days ago

100.0 % uptime

Today

Humaans Operational

90 days ago

100.0 % uptime

Today

Insperity Operational

90 days ago

100.0 % uptime

Today

Justworks Operational

90 days ago

100.0 % uptime

Today

Namely Operational

90 days ago

100.0 % uptime

Today

Paychex Flex Operational

90 days ago

100.0 % uptime

Today

Paycom Operational

90 days ago

98.61 % uptime

Today

Paylocity Operational

90 days ago

100.0 % uptime

Today

Personio Operational

90 days ago

100.0 % uptime

Today

QuickBooks Payroll Operational

90 days ago

99.94 % uptime

Today

Rippling Operational

90 days ago

100.0 % uptime

Today

Run Powered by ADP Operational

90 days ago

95.41 % uptime

Today

Sage HR Operational

90 days ago

100.0 % uptime

Today

Sapling Operational

90 days ago

100.0 % uptime

Today

Sequoia One Operational

90 days ago

100.0 % uptime

Today

Square Payroll Operational

90 days ago

100.0 % uptime

Today

TriNet Operational

90 days ago

100.0 % uptime

Today

UltiPro (UKG Pro) Operational

90 days ago

100.0 % uptime

Today

Wave Operational

90 days ago

100.0 % uptime

Today

Workday Operational

90 days ago

100.0 % uptime

Today

Zenefits Operational

90 days ago

100.0 % uptime

Today

ADP WorkforceNow Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

Service Disruption with Quickbooks

Resolved - This incident has been resolved.
Jul 25, 21:31 UTC

Identified - We are currently experiencing issues with our Quickbooks integration due to an underlying issue with Quickbooks, and are currently monitoring for status updates from them.

More updates and information from Quickbooks can be found on their status page: https://status.quickbooks.intuit.com/
Jul 25, 17:20 UTC

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

Global IT incident affecting Finch integrations

Resolved - This incident has been resolved.
Jul 22, 19:55 UTC

Update - We are continuing to monitor for any further issues.
Jul 19, 15:14 UTC

Monitoring - Finch is aware of the global IT incident that began on July 19th. We have observed overnight performance degradation across a handful of provider integrations. Majority of the impact occurred between the hours of 06:00 UTC and 13:00 UTC. The most heavily impacted integrations were: Quickbooks Payroll, Paylocity, UKG Pro, and Run Powered by ADP. This is not an issue caused by Finch's systems.

While integrations appear to be in a recovered state, we anticipate some intermittent issues over the next few days as providers restore the health of their systems.
Jul 19, 15:11 UTC

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Unresolved incident: Service Disruption with ADP Run authentication.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

Jul 16, 2024

Jul 15, 2024

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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