Elevated authentication failures for Quickbooks
Investigating - We are currently investigating an issue with authentication via QuickBooks, which is causing higher failure rates than expected during initial authentication.
Dec 06, 2024 - 19:52 UTC
Uptime over the past 90 days. View historical uptime.
API (api.tryfinch.com) ? Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Dashboard (dashboard.tryfinch.com) Operational
90 days ago
100.0 % uptime
Today
Provider Integrations Degraded Performance
90 days ago
99.8 % uptime
Today
BambooHR Operational
90 days ago
100.0 % uptime
Today
bob (HiBob) Operational
90 days ago
100.0 % uptime
Today
Deel Operational
90 days ago
96.34 % uptime
Today
Gusto Operational
90 days ago
100.0 % uptime
Today
Humaans Operational
90 days ago
100.0 % uptime
Today
Insperity Operational
90 days ago
100.0 % uptime
Today
Justworks Operational
90 days ago
99.89 % uptime
Today
Namely Operational
90 days ago
100.0 % uptime
Today
Paychex Flex Operational
90 days ago
100.0 % uptime
Today
Paycom Operational
90 days ago
99.59 % uptime
Today
Paylocity Operational
90 days ago
100.0 % uptime
Today
Personio Operational
90 days ago
100.0 % uptime
Today
QuickBooks Payroll Degraded Performance
90 days ago
99.92 % uptime
Today
Rippling Operational
90 days ago
100.0 % uptime
Today
Run Powered by ADP Operational
90 days ago
100.0 % uptime
Today
Sage HR Operational
90 days ago
100.0 % uptime
Today
Sapling Operational
90 days ago
100.0 % uptime
Today
Sequoia One Operational
90 days ago
100.0 % uptime
Today
Square Payroll Operational
90 days ago
99.46 % uptime
Today
TriNet Operational
90 days ago
100.0 % uptime
Today
UltiPro (UKG Pro) Operational
90 days ago
100.0 % uptime
Today
Wave Operational
90 days ago
100.0 % uptime
Today
Workday Operational
90 days ago
100.0 % uptime
Today
Zenefits Operational
90 days ago
100.0 % uptime
Today
ADP WorkforceNow Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 9, 2024

No incidents reported today.

Dec 8, 2024

No incidents reported.

Dec 7, 2024
Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 16:22 UTC
In progress - The scheduled infrastructure upgrade is beginning now.

We will provide updates as needed throughout the window, and a final update when the maintenance is completed. Thank you for your patience during this time.
Dec 7, 15:00 UTC
Scheduled - We will be performing a scheduled infrastructure upgrade on Sat, Dec 7th, from 7:00 AM to 10:00 AM PT.

During this window, you may notice occasional spikes in data sync failures. We do not anticipate any other disruption to customer-facing services.

We will be actively monitoring for any issues and will provide updates throughout the maintenance window on this page. Thank you for your understanding as we work to improve our infrastructure.
Dec 5, 18:22 UTC
Dec 6, 2024

Unresolved incident: Elevated authentication failures for Quickbooks.

Dec 5, 2024
Elevated failure rates with data syncs for Deel integration
Resolved - This incident has been resolved.
Dec 5, 14:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 19:40 UTC
Update - We are still experiencing issues with our Deel integration and awaiting a resolution. We are expecting an update this week that is intended to resolve these issues.
Dec 2, 18:45 UTC
Identified - We have identified the issue and are waiting on Deel's response about a resolution. Data Syncs for Deel are still impacted.
Nov 22, 22:59 UTC
Investigating - We are experiencing elevated error rates with our integration that is affecting Data Syncs as a result of upstream issues with Deel's API. The team is investigating the issue.
Nov 22, 16:27 UTC
Dec 4, 2024
Dec 3, 2024

No incidents reported.

Dec 2, 2024
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024
High authentication failure rate for Wave and TriNet (f.k.a. Zenefits)
Resolved - From Nov 27 4pm PST to Nov 28 2am PST, we experienced a high failure rate during Connect flows for both Wave and TriNet providers.
The team has identified the issue and deployed a patch. All connections for Wave and TriNet are now operating normally.
Nov 28, 00:00 UTC
Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

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