Investigating - We are currently investigating an issue with authentication via QuickBooks, which is causing higher failure rates than expected during initial authentication.
Dec 06, 2024 - 19:52 UTC
API (api.tryfinch.com)
?
Operational
90 days ago
100.0
% uptime
Today
Connect
Operational
90 days ago
100.0
% uptime
Today
Dashboard (dashboard.tryfinch.com)
Operational
90 days ago
100.0
% uptime
Today
Provider Integrations
Degraded Performance
90 days ago
99.8
% uptime
Today
BambooHR
Operational
90 days ago
100.0
% uptime
Today
bob (HiBob)
Operational
90 days ago
100.0
% uptime
Today
Deel
Operational
90 days ago
96.34
% uptime
Today
Gusto
Operational
90 days ago
100.0
% uptime
Today
Humaans
Operational
90 days ago
100.0
% uptime
Today
Insperity
Operational
90 days ago
100.0
% uptime
Today
Justworks
Operational
90 days ago
99.89
% uptime
Today
Namely
Operational
90 days ago
100.0
% uptime
Today
Paychex Flex
Operational
90 days ago
100.0
% uptime
Today
Paycom
Operational
90 days ago
99.59
% uptime
Today
Paylocity
Operational
90 days ago
100.0
% uptime
Today
Personio
Operational
90 days ago
100.0
% uptime
Today
QuickBooks Payroll
Degraded Performance
90 days ago
99.92
% uptime
Today
Rippling
Operational
90 days ago
100.0
% uptime
Today
Run Powered by ADP
Operational
90 days ago
100.0
% uptime
Today
Sage HR
Operational
90 days ago
100.0
% uptime
Today
Sapling
Operational
90 days ago
100.0
% uptime
Today
Sequoia One
Operational
90 days ago
100.0
% uptime
Today
Square Payroll
Operational
90 days ago
99.46
% uptime
Today
TriNet
Operational
90 days ago
100.0
% uptime
Today
UltiPro (UKG Pro)
Operational
90 days ago
100.0
% uptime
Today
Wave
Operational
90 days ago
100.0
% uptime
Today
Workday
Operational
90 days ago
100.0
% uptime
Today
Zenefits
Operational
90 days ago
100.0
% uptime
Today
ADP WorkforceNow
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Dec 7, 16:22 UTC
In progress -
The scheduled infrastructure upgrade is beginning now.
We will provide updates as needed throughout the window, and a final update when the maintenance is completed. Thank you for your patience during this time.
Dec 7, 15:00 UTC
Scheduled -
We will be performing a scheduled infrastructure upgrade on Sat, Dec 7th, from 7:00 AM to 10:00 AM PT.
During this window, you may notice occasional spikes in data sync failures. We do not anticipate any other disruption to customer-facing services.
We will be actively monitoring for any issues and will provide updates throughout the maintenance window on this page. Thank you for your understanding as we work to improve our infrastructure.
Dec 5, 18:22 UTC
Dec 6, 2024
Unresolved incident: Elevated authentication failures for Quickbooks.
Resolved -
This incident has been resolved.
Dec 5, 14:24 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 4, 19:40 UTC
Update -
We are still experiencing issues with our Deel integration and awaiting a resolution. We are expecting an update this week that is intended to resolve these issues.
Dec 2, 18:45 UTC
Identified -
We have identified the issue and are waiting on Deel's response about a resolution. Data Syncs for Deel are still impacted.
Nov 22, 22:59 UTC
Investigating -
We are experiencing elevated error rates with our integration that is affecting Data Syncs as a result of upstream issues with Deel's API. The team is investigating the issue.
Nov 22, 16:27 UTC
Resolved -
From Nov 27 4pm PST to Nov 28 2am PST, we experienced a high failure rate during Connect flows for both Wave and TriNet providers. The team has identified the issue and deployed a patch. All connections for Wave and TriNet are now operating normally.
Nov 28, 00:00 UTC