Due to heightened demand that exceeded our daily Assisted Deductions processing rate limits, we are currently experiencing delays for Assisted Deductions requests created prior to Wed 1/7.

Our team is actively working through the backlog and prioritizing time-sensitive deductions to ensure they are processed in advance of upcoming payroll runs. We expect to have the backlog fully cleared by Tues 1/13.

If you have time-sensitive deductions that need to be prioritized ahead of a payroll run, please contact your account team representative or reach out to support@tryfinch.com.

Deductions requests created on or after Wed 1/7 are not impacted by these delays.

We apologize for the inconvenience and appreciate your patience as we work through the increased volume.