We've cleared the backlog of delayed QuickBooks Online data syncs, and connections affected since Oct 16 are syncing again. We're bringing automated syncs back gradually and monitoring closely. A small number of connections need the employer to re-authorize access; we're contacting affected customers directly. We'll post another update reflecting progress next week.
Monitoring
We've cleared the backlog of delayed QuickBooks Online data syncs, and connections affected since Oct 16 are syncing again. We're bringing automated syncs back gradually and monitoring closely. A small number of connections need the employer to re-authorize access; we're contacting affected customers directly. We'll post another update reflecting progress next week.
Monitoring
We’ve deployed a fix for the delayed data syncs affecting QuickBooks Online connections. We’re now working through clearing the backlog of queued sync requests and monitoring as they complete. No action is needed on your end.
The Finch API remains fully operational, and all data requests remain active and accessible. We’ll post further updates as processing progresses.
Identified
Data syncs on Quickbooks connections are currently delayed.
We are working on a fix to restore regular Data Sync operations for Quickbooks connections.
Our API remains healthy and fully operational, and all data requests remain active and accessible.