Elevated Paychex failures in Data syncs

Incident Report for Finch

Resolved

This incident has been resolved.

Posted Nov 13, 2024 - 22:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 13, 2024 - 21:16 UTC

Investigating

We noticed an increase in the number of errors related to Paychex connections starting yesterday at 1 p.m. Eastern Time. The team is currently investigating the cause of the issue.

Posted Nov 13, 2024 - 16:10 UTC

This incident affected: Provider Integrations (Paychex Flex).