Intermittent 504 status code responses

Incident Report for Finch

Resolved

This incident has been resolved.

Posted Apr 10, 2024 - 23:44 UTC

Monitoring

We have seen a drop off in the 504s as of one hour ago and are still monitoring to confirm

Posted Apr 10, 2024 - 22:47 UTC

Identified

We are currently experiencing an issue with our cloud provider AWS that is resulting in intermittent 504s being returned from the API. We are currently seeing this issue for approximately 0.5% of requests.

Posted Apr 09, 2024 - 22:55 UTC

This incident affected: API (api.tryfinch.com).