High Data Sync Failure Rate

Incident Report for Finch

Resolved

This incident has been resolved.
Posted Apr 04, 2025 - 02:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 04, 2025 - 02:07 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 04, 2025 - 00:39 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 04, 2025 - 00:37 UTC

Investigating

We are currently investigating an issue that’s causing high data sync failures across all provider integrations.
Posted Apr 04, 2025 - 00:34 UTC
This incident affected: Provider Integrations (BambooHR, bob (HiBob), Deel, Gusto, Humaans, Insperity, Justworks, Namely, Paychex Flex, Paycom, Paylocity, Personio, QuickBooks Payroll, Rippling, Run Powered by ADP, Sage HR, Sapling, Sequoia One, Square Payroll, TriNet, UltiPro (UKG Pro), Wave, Workday, Zenefits, ADP WorkforceNow, OnPay).